FAQs

Check-in time is 3PM, check-out is at 12PM.

Although we’d love for you to stay with us, we know things may come up. Hotel cancellation policies vary based upon rate and location – contact your hotel for more information.

Yes – we want our guests to stay connected. Wi-Fi is available in the lobby of all hotels, and access to in-room Wi-Fi is included as part of the Hotel Facilities Fee.

All Affinia hotels are smoking-free environments. Smoking in your room will result in a $300 fine.

Yes – access to business services, including high-speed internet, scanning and printing, is included in your Hotel Facilities Fee.

Yes – all Affinia hotels feature state-of-the-art health and fitness centers. Access to these facilities are included in your Hotel Facilities Fee.

Absolutely! All of the Affinia hotels are pet-friendly. Check out Affinia’s VIPaws Program for more details.

Not at all – Affinia welcomes guests to stay for as long as they like, whether it’s a day, a week, a month, or even longer. Visit our Services & Amenities page to learn more about extended stays.

Affinia offers a wide variety of seasonal and hotel-based promotions and special offers, which are updated regularly – visit the Special Offers page to learn more or sign up to receive insider offers to find one that is just right for you.

At Affinia, we want everyone’s stay to be as comfortable and pleasant as possible – and that includes our youngest guests as well! Our Affinia Junior program guarantees a memorable NYC experience for the entire family. Visit the Affinia Junior program page for more information.

We teamed up with FreshDirect to provide grocery services for our guests. This service is available at all Affinia Hotels – visit the FreshDirect Grocery Service information page to learn more.

Valet Parking ranges from $55-$66 per 24-hour period for cars, $65-$75 for SUVs and minivans. In-and-out privileges are not included.

Check out our Neighborhood Guide for more information about what to see and do during your stay. From restaurants to attractions, we’ve got you covered during your stay in NYC.

Facility fee includes the following components:

• $10 daily credit to our Cupboard
• Access to UV Sanitizers
• Wireless internet access for all of your devices
• Package handling/storage prior to and during your stay for up to five (5) pieces
• Business services, including printing
• Local and domestic long-distance calls
• 24/7 access to our state-of-the-art fitness centers
• Access to Affinia bikes (where applicable)
• **Fee is exclusive of service gratuities

We are happy to receive/hold up to five packages on behalf of our guests leading up to and during their stay.

• Small $5 (up to 15”x11”x3”)
• Medium $7.50 (up to “18×13”x3”)
• Large $10 (anything over)