Hours of service:
Monday - Saturday: 7:00 a.m. - 10:00 p.m. (EST)
Sunday: 8:00 a.m. - 8:00 p.m. (EST)
Our Hotel Concierge provides personalized service to give our guests an insider’s view of New York City. This includes assistance with transportation, theater tickets, city tours, arranging pet services and babysitting services, flower deliveries, restaurant reservations and more. If you have any special needs or requests, please feel free to contact us prior to your arrival. Email Concierge or call 646.733.2901.
Broadway/Theater Entertainment Tickets
Our specialized staff can assist with tickets for hard-to-get theater, sports and entertainment venues, even a few hours before performance time. For guaranteed availability, it’s best to book ahead, so contact us with the show you are interested in, and we can make arrangements for you ahead of time. Not sure what you want to see? Let us recommend the perfect show or event based on your interests or needs.
Whether you are visiting for one day or one week, there is always more of New York to see. Choose from popular double-decker bus tours, some which include the Statue of Liberty and Empire State Building tickets, or enjoy harbor cruises, helicopter tours and more. Prefer to explore museums? We can pre-arrange museum passes for MoMA, the Metropolitan Museum of Art, or the Museum of Natural History. Call or email us at the concierge desk for a complete listing of available tours or to pre-book.
Shuttle service and private car transfers can be arranged between all area airports and the hotel. The shuttle service is the most economical way to travel to the airport; the shuttle makes stops at several hotels and takes approximately 1 hour and 30 minutes to get to local aiports. A private transfer can be arranged for any time and for any number of people to any location.
From a quick pre-theater bite to a romantic dinner overlooking Times Square, our concierges are experts on area restaurants and can recommend the perfect place to fit your tastes. Our neighborhood boasts some of the best food around. Let us know what type of dining experience you prefer, and we will be glad to secure the perfect table for you.
To make a reservation, please email Metro Concierge or call 646.733.2901.