Affinia Hotels named #1 in Customer Satisfaction!
With a cheerful spirit, city-center locations and guest programs that take care all of the hard parts of travel, Affinia Hotels is poised to bring a smile to the boutique category. You forgot your iPhone charger? Affinia Hotels provides. You want a different pillow? Affinia Hotels offers a menu of six to choose from. Are you new to the city? Affinia Hotels guides you to neighborhood favorites. Your special companion needs a companion? Affinia Hotels pampers your four-legged friend.
Simply put, Affinia Hotels brings Tender Loving Comfort to travel. More than an amenity, it is a spirit and culture which is truly guest-centric. Our associates are even trained by experts to understand your body language so if you’re in a rush, so are we. If you want to chat, talk with us; we love to gab.
It’s all of these reasons that lead to why we were named #1 in Customer Satisfaction among upper upscale hotels by Market Metrix Hospitality Index.